Job Vacancy: Receptionist

Organization: Uganda Cooperative Alliance (UCA)
Duty Station: Kampala, Uganda

Reports to: Head Communications and Marketing
Application Deadline: 17^th April 2026

About Uganda Cooperative Alliance (UCA)

Uganda Cooperative Alliance (UCA) is the national apex organization for cooperatives in Uganda, dedicated to promoting, strengthening, and advocating for the cooperative movement. UCA works to empower cooperative societies through capacity building, policy advocacy, and provision of technical support, contributing to sustainable socio-economic development across the country.

Position Summary

UCA is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for visitors and stakeholders. The ideal candidate will manage front office operations, ensure smooth communication, and provide administrative support to enhance organizational efficiency.

Key Responsibilities

• Receive, welcome, and direct visitors in a professional and courteous manner
• Manage incoming calls and correspondence
• Maintain the reception area to ensure a clean and organized environment
• Handle incoming and outgoing mail, parcels, letters and other deliveries
• Schedule appointments and manage meeting room bookings
• Provide administrative and clerical support to staff as required
• Maintain records, logs, and basic office documentation
• Support internal communication and coordination within departments

Qualifications and Experience

• Diploma or Bachelor’s degree in Business Administration, Office Management, Secretarial Studies, or a related field
• At least 3 years of experience in a similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and customer service orientation

Key Competencies

• High level of integrity and professionalism
• Strong attention to detail
• Ability to work independently and as part of a team
• Time management and reliability
• Presentable and Smart

Application Procedure

Interested candidates should submit the following documents:

• Updated Curriculum Vitae (CV)
• Copies of academic qualifications
• Letters of recommendation from three (3) referees
• Appointment letters from at least one previous employer

Applications should be sent via email to:
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Deadline for Submission

All applications must be received before 15^th April 2026 at 23:00hrs

Note:

Only shortlisted candidates will be contacted.